📧 Email us
Include the details below so we can resolve your request faster.
- Email: the address you used at checkout
- Order number: from your payment confirmation email
- Payment provider: Lemon Squeezy / Paddle
- What happened: one or two lines describing the issue
💡 Response time: We usually reply within 1–2 business days.
Messages sent on weekends or public holidays are handled on the next business day.
❓ Common questions
I cannot find my order number
Check your payment confirmation email for "Order #" or the equivalent.
Lemon Squeezy: numeric format | Paddle: txn_... format
I paid but see "order not found"
It can take 1–2 minutes right after payment. Please try again on the Claim page in a moment.
It says my email does not match
Use the same email you entered at checkout. If you paid with a different email, contact us by email.
I want a refund
Digital products follow the official refund policy. We prioritize fixing duplicate charges, payment errors, and access issues—please email us.
My access token expired
Tokens are valid for 30 days. If yours expired, email us and we can reissue access.
⚠️ ADHD Evidence PRO is not medical advice.
We do not provide diagnosis, prescriptions, or treatment instructions. PRO is a document tool to help with records, organization, and communication.
For medical questions, contact a qualified professional.
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